07 March, 2005

Indian BPOs to hire 1 lakh more in '05- The Economic Times:
Indian call centres are all set to add another 100,000 seats this year, much higher than the 70,000 seats that the country added in 2004. On the cost front too, Indian centres are ranked the most competitive among the four countries - India, China, Korea and Philippines - with salaries paid to agents in India being even cheaper than Philippines. Considering the dollar-converted rates, the report stated that Indians are paid $ 0.30 per transaction, the lowest in the region covered, whereas Koreans get paid the most at $1.26.

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